Last updated: 6 February 2026
At Amaghar, we are committed to delivering your orders securely, transparently, and on time. This Shipping and Delivery Policy outlines our delivery locations, shipping options, costs, and timelines.
1. Shipping Locations
We currently deliver to:
- United Kingdom
- Europe
- United States
- Australia
- Selected international destinations where Nepali communities reside
Availability may vary depending on the product type and destination.
2. Shipping Options & Timelines
UK Delivery
- Standard Shipping: 3–5 business days
- Express Shipping: 2–3 business days
International Delivery
- Standard International Shipping: 7–14 business days
Delivery times are estimates and may vary due to customs processing, holidays, or unforeseen delays.
3. Shipping Costs
Shipping costs are calculated based on:
- Delivery destination
- Package weight and dimensions
- Selected shipping method
Delivery costs are shown upfront at checkout — no hidden charges.
4. Order Processing Time
- Orders are typically processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays are processed on the next business day.
5. Customs & Duties (International Orders)
- International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
- These charges are the responsibility of the customer and are not included in product or shipping prices.
6. Order Tracking
- You’ll receive an email confirmation once your order is dispatched.
- Tracking details will allow you to follow your delivery via our Order Tracking Page or the courier’s website.
7. Undeliverable Packages
If a package is returned due to:
- Incorrect or incomplete address details
- Failure to collect the package
- Refusal to pay customs charges
Any additional shipping or handling fees will be the responsibility of the customer.
8. Delayed or Lost Shipments
While we aim to deliver all orders on time, occasional delays may occur.
If your order is significantly delayed or lost, please contact us and we’ll assist you promptly.
📧 Email: support@amaghar.com
9. Damaged or Incorrect Orders
If your order arrives damaged or incorrect:
- Notify us within 7 days of receiving your order
- Provide clear photos of the item and packaging
- We’ll arrange a replacement, exchange, or refund in line with our Returns Policy
10. Contact Us
If you have any questions about shipping or delivery, please contact us:
- Email: support@amaghar.com
- Phone: +44 7745 917113
- Address:
Amaghar
3 The Mount, Acton
London, W3 9NW
United Kingdom
Thank you for choosing Amaghar.
We appreciate your trust and are committed to providing a smooth, transparent, and reliable shopping experience.
