Last Updated: 06/02/2026
Thank you for shopping at Amaghar.com. We understand that sometimes you may need to cancel an order. Please review our cancellation policy below for clear guidance.
1. Order Cancellation
- You may request to cancel your order within 12 hours of placing it, provided the order has not yet been processed or dispatched.
- To request a cancellation, please contact us as soon as possible with your order details.
📧 Email: support@amaghar.com
📞 Phone: +44 7745 917113
2. Conditions for Cancellation
- Orders can only be cancelled if they have not been processed or shipped.
- If your order has already been dispatched, it cannot be cancelled. In this case, please follow our Returns Policy once the item is delivered.
3. Non-Cancellable Items
The following items cannot be cancelled once ordered:
- Customised or personalised products
- Digital or downloadable products
- Perishable goods (e.g. food items)
- Sale or clearance items
4. Refunds for Cancelled Orders
- If your cancellation request is approved, a full refund will be issued to the original payment method.
- Refunds are typically processed within 5–10 working days, depending on your payment provider.
5. Order Changes
- Requests to change an order (such as quantity or delivery details) may be accepted within 12 hours of placing the order, provided it has not been processed.
- Once an order has been processed, changes are no longer possible. You may need to place a new order instead.
6. Late or Rejected Cancellation Requests
- Cancellation requests received after processing or dispatch cannot be accepted.
- In such cases, you may return eligible items in line with our Returns Policy after delivery.
7. Contact Information
If you have any questions regarding this Cancellation Policy, please contact us:
Amaghar
📧 Email: support@amaghar.com
📞 Phone: +44 7745 917113
📍 Address:
3 The Mount
Acton
London, W3 9NW
United Kingdom
